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Customer Feedback

To our Customers

As the Quality Statement indicates, dedication to customer satisfaction with our products and services are the primary goal at IGT. In a rapidly moving/growing gaming environment, events can sometimes take place, which have a positive or negative impact on achieving our goals. Timely feedback from our customers that call our attention to, and outline the details of, those events are critical to our collective success. To that end, we have created a mechanism for you to provide that feedback to us. Upon receipt of that information, in turn, we will be in direct contact with you regarding the issues you outline in that feedback. We will also keep you informed on what we are doing to address your concern. Our objective is to use this information and your help to minimize and hopefully eliminate negative events. If the event is a positive accomplishment, we would appreciate that input as well. Thanks in advance for taking the time to respond for us. We look forward to hearing from you. [Return]