Second Edition

A guide for dealing with problem gambling. Outlines programs, approaches and ideas. For information and ordering log on to

(Promoting Responsible Gaming Resources & Education Standards)

A three volume multimedia tool kit to help gaming companies implement customized responsible gaming public awareness and employee education programs. For information and ordering log on to


Co-sponsored by the NCGP and the Institute for the Study of Gaming and Commercial Gaming. A forum for the dissemination of information on the many aspects of gambling behavior from a cross section of disciplines.
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Information brochures from the National Council on Problem Gambling (NCPG) and IGT.

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Responsible Gaming

"The price of greatness is responsibility."
– Winston Churchill

"Social responsibility is a cornerstone of IGT's business philosophy. Our Corporate Responsible Gaming Program reflects that commitment. We strive to provide the best gaming entertainment in the world while working with key stakeholders to protect vulnerable populations. It is our mission to promote responsible gaming by supporting education, research and treatment as well as promoting awareness and providing leadership in this most critical area."
– Thomas J. Matthews
Chairman of the Board, IGT

IGT recognizes that problem gambling is a societal issue that cannot be ignored. As a leading manufacturer of gaming equipment for entertainment purposes, IGT believes that it is incumbent upon all stakeholders in the gaming industry to take a pro-active approach to problem and underage gambling. Therefore, it is IGT's mission to promote responsible gaming to our employees, our customers and the public at large, and to supporting those agencies and programs committed to researching, preventing and treating problem gaming.

IGT's responsible gaming activities can be categorized as follows:

Employee Education and Awareness

All IGT employees are informed of the company's responsible gaming policy and commitment as part of their initial employee orientation. IGT's "Employee Guide to Responsible Gaming" is a brochure that provides problem gambling awareness and information regarding availability of counseling and treatment in the local community as well as through our company's Employee Assistance Program (EAP).

NCPG INDUSTRY AWARD – Connie Jones, IGT's Director of Responsible Gaming, on behalf of the National Council on Problem Gaming (NCPG), presents the "Industry Award" to Ian Taylor, Board Chair of the Alberta Gambling Industry Association. The award is given to a member of the gaming industry each year at the NCPG's Annual Conference in recognition of efforts to address problem gaming.

Customer Support

As a technology supplier to the lottery, pari-mutuel and gaming industries, IGT encourages responsible gaming initiatives among its customers and works to create opportunities for public recognition of exemplary efforts. IGT provides resources for customers' responsible gaming activities as well.

Responsible Gaming Partnerships

IGT is a major supporter and a member of the two largest organizations in the United States dedicated to reducing problem and underage gambling. They are the National Council on Problem Gambling (NCPG) and the National Center for Responsible Gambling (NCRG). Additionally, IGT and its subsidiaries support and participate in the activities of many regional organizations with a responsible gaming-related mandate.

Financial Support

Funding for problem gambling awareness, research and treatment is a key priority. IGT's research contributions are primarily directed to the National Center for Responsible Gaming and the Institute for Research on Pathological Gambling and Related Disorders at Harvard University. We work closely with the National Council on Problem Gambling (NCPG) and their thirty-four state affiliates to promote awareness and expand education. In addition IGT provides funding for the nationwide problem gambling "Helpline" through the NCPG.

Promote Awareness to Public Policy Makers

IGT is an advocate for the recognition of problem gambling in the creation of public policy and contributes to the development of gaming policies that appropriately address this issue.

Active Participation

IGT encourages employees to volunteer their time and support to help in the prevention and treatment of problem and underage gambling in their communities. IGT senior executives serve on the Boards of the National Council on Problem Gambling and the National Center for Responsible Gaming.

Director of Responsible Gaming

IGT is the only gaming equipment manufacturer in the world to have a full-time position dedicated to responsible gaming. Connie Jones is IGT's Director of Responsible Gaming and is charged with implementing the Company's Responsible Gaming Program.

Additional Resources

For additional information on problem/responsible gaming, visit the following web sites:
National Center for Responsible Gambling at
National Council on Problem Gambling at

If you think you might have a gambling problem,
call toll-free 800-522-4700 for help.